Herzberg on motivation



”Ask workers what makes them unhappy at work, and you’ll hear about an annoying boss, a low salary, an uncomfortable work space, or stupid rules.

Managed badly, environmental factors make people miserable, and they can certainly be demotivating. But even managed brilliantly, they don’t motivate anybody to work much harder or smarter.

People are motivated, instead, by interesting work, challenge and increased responsibility.”

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